Since all of our products are made-to-order, we do not offer returns. However, we always work with our customers and revise their drawings until they are 100% satisfied, given that the reason for the revision is our fault. If the request was not included in the order notes or not emailed to us within 24 hours after placing the order, the requested change will incur an additional charge.
If you accidentally purchased the wrong drawing style, quantity, or would like a refund for any other reason and your drawing has not yet been started we will happily issue a refund, no questions asked!
Refunds are processed at 90% of the original purchase price to cover associated costs from order fees and payment processors.